Return and Refund

1. Introduction

At EngageProspects, we value customer satisfaction. This policy outlines our approach to returns and refunds for our business consulting and financial planning services.

2. Service Cancellations

Clients may request service cancellations within a specified timeframe. Cancellation terms vary depending on the service agreement. Please contact us for details.

3. Refund Eligibility

Refunds are considered on a case-by-case basis. If a client is dissatisfied with our services, we will assess the situation and determine an appropriate resolution.

4. Processing Refunds

Approved refunds are processed within 10 business days using the original payment method. Clients will receive confirmation once the refund has been issued.

5. Exclusions

Refunds are not available for services already rendered or consultations completed unless otherwise stated in the service agreement.

6. Dispute Resolution

If you have concerns about our services, please reach out to us. We will work to resolve disputes in a fair and timely manner.

7. Policy Changes

This policy may be updated from time to time. The latest version will always be available on our website.

8. Contact Us

For refund inquiries, contact:
Email: [email protected]
Phone: +27 42 687 0427
Address: 56 Ferreira St, Marshalltown, Johannesburg, 2107, South Africa